FAQ’s

• 3 Persons, 4 Bags or less – Toyota Camry / Hyundai Sonata
• 7 Persons, 10 Bags – Hyundai Staria
• 7 Persons, 7 Bags – GMC XL Yukon
• 7–11 Persons, 16 Bags or less – Hiace Grand Cabin
• 15 Persons, 20 Bags – Toyota Coaster
• 49 Persons, 49 Bags – Bus

It is advised that you book the Muhabiya transport as soon as your flights are confirmed to avoid any inconvenience.

A Kashaf Form is an official document required by the government to be kept in vehicles, especially those used for passenger transport. The form is designed to record essential trip details, ensuring compliance with regulatory standards and enhancing safety and security. The information typically included in a Kashaf Form covers:

Passenger Information:
1. Names of all passengers
2. Passport numbers
3. Nationalities

Driver Information:
1. Name of the driver
2. Driver’s license number
3. Contact information

Trip Details:
1. Date and time of the trip
2. Starting point and destination
3. Duration of the trip

The primary purpose of maintaining a Kashaf Form is to ensure that the journey is smooth and comfortable while preventing any potential inconvenience. By having detailed records of the trip and its participants, authorities can quickly access necessary information in case of any issues, such as emergencies or routine checks.

Overall, the Kashaf Form acts as a comprehensive record that promotes safety, accountability, and regulatory compliance for both passengers and drivers.

You would need:

1. Names of your family/group head and members traveling
2. Contact number of family/group head and an alternative contact number
3. Flight information including; PNR number, picture of the tickets
4. Latest photographs of group/family head (only for Airport Arrivals)
5. Dates on transport required
6. Drop Off Hotel Name and location

Yeah, Muhabiya Transport customize the travel plans as per demands of the esteemed customers. Usually, we have fixed packages and routes of Ziarat and hotel transportation

In case of confirmed booking, Muhabiya Transport will inform you the bank account details in your country of origin. You can deposit cash or funds transfer via bank-to-bank transactions in that account and send us receipt via WhatsApp.

Refund payment policy of Muhabiya Transport is as follows:

1. 24 hours prior to flight 90% refund
2. 12 hours prior to flight 60% refund
3. No show 20% refund

Muhabiya Transport have been in transport business for more than 20 years but regarding in Hajj and Umrah transportation, we are in this business for more than 12 years

Muhabiya Transport is doing transportation business for more than one and half decades now and today we enjoy quite good reputation around and in among our agents and a lot of different customers, which means we have a lot many happy customers.

Muhabiya Transport have a variety and all types of luxury vehicles in our fleet and we can handle single customers to the big groups successfully.

Muhabiya Transport’s prime job is arranging vehicles for our customers as per their needs and in this scenario, we treat our customers with esteem respect and utmost care.

There is designated and sufficient space for bags/luggage in the trunk of almost every vehicle. Moreover, the passengers can’t carry their bags on their laps as per rules of Saudi Government. You are prime responsible for your own luggage while leaving the vehicle.

Muhabiya Transport uses latest technology in Bookings, Customer Care Services and Allocating Vehicles to all our guests. An institution owned, specific and unique software is installed and running, controlling all our operations and there is a customer care unit working 24 hours.

Your luggage is safe with us, Muhabiya Transport, while transportation/ travelling. There is a separate system of retrieving and sending back the leftover bag to return to the owner.

1. Give the copy of your travelling documents to the driver for any checking of police.
2. The driver/guide will brief you the necessary information required by you.
3. It is advised that as soon as you land at the airport, please purchase the local sim (easily available at the airports), or turn “on” roaming service of your mobile and contact us on our number. The driver will contact you himself.

We have “24 hours” & “7 days in a week” open customer care, answering your queries and messages. Our transport department allocate vehicles 2 hours prior to your journey with us. There is a system of complaint handling and other matters.

Muhabiya Transport is an authorized and registered transporter in Saudi Arabia.

Muhabiya Transport have a separate department for hotel booking and you can book hotel through us.

Muhabiya Transport do provide wheel chairs on pre-request on charges. Moreover, for wheel chairs and etc are usually provided by airport authorities at airport and few hotels. The wheel chairs can be purchased or taken from privately. Our staff is very kind and responsible for senior citizen and weak.

Yeah, Muhabiya Transport do provide Umrah/ Hajj trained guides on charges with English, Urdu and Arabic speaking skills.

Yeah, Muhabiya Transport do provide Umrah/ Hajj trained guides on charges with English, Urdu and Arabic speaking skills.

Yeah, Muhabiya Transport have fixed discounts on confirmed bookings for repeated customers, groups and certain individual customers with the approval of senior management.

Yeah, Muhabiya Transport have latest model luxurious cars of 2023 & 2024 model in the fleet. Check our website.

Refund payment policy of Muhabiya Transport is as follows:

1. 24 hours prior to flight
90% refund

2. 12 hours prior to flight
60% refund

3. No show
20% refund

In case of confirmed booking, Muhabiya Transport will inform you the bank account details in your country of origin. You can deposit cash or funds transfer via bank-to-bank transactions in that account and send us receipt via WhatsApp.

You need to have copy of your travel documents with you or picture of your documents in your mobile phone

It is advised that you book the Muhabiya transport as soon as your flights are confirmed to avoid any inconvenience.

Muhabiya Transport customizes and arrange travelling as per customer demands in Saudi Arabia.

Muhabiya transport don’t provide these services directly but we have agents all over the world, who can help you for visa and tickets on behalf of us.

Yeah, Muhabiya Transport have VIP protocols for distinguished guests on request.

Muhabiya Transport have a system of checking flight plans of all the customers, 72 hours before the flight, 24 hours before the flight and 2 hours before the flight landing to avoid the inconvenience.

Muhabiya Transport Customer Care services will share with you the details of your driver and your details with the driver. Further there are fixed spots on Jaddah and Madina airports for our drivers which will be communicated to you beforehand.

Please let us know beforehand if you require any refreshments during the travel. We will arrange that for you on demand.

Muhabiya Transport have fixed and reasonable rates of our transportation for airport to and from hotel, Makkah and Madina, and Ziarat travelling. Further we can customize our rates as per the need and instructions of the customers. We have a definite discount policy mentioned in discounts details.

Drivers are assigned on the trip 2 hours before the pick-up. It is driver’s responsibility to contact you before the trip. You are advised to contact us about all situations.

You need to provide the driver’s detail and vehicle number to the hotel management to avoid any inconvenience.

Muhabiya Transport have a 24 hours Customer Care Services and number will be conveyed to you before your arrival here.

Muhabiya Transport have a system of checking the flight timings, 72 hours before the flight, 24 hours before the flight and 2 hours before the flight. All the changes in flight timings of our esteemed customers are monitored at the Muhabiya Transport and arrange transportations accordingly.

The copy or picture of your visa will help the driver of your vehicle, in police checking if any and needed in group travelling. There is no other reason.

Yeah, we book single passengers. We are the private vehicle transporter but we do not allow two separate passengers in one vehicle.